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Scale support without scaling headcount.

Let governed agents handle tier-1 volume with grounded, on-brand answers — and flag the risky cases for a human first.

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TODAY

Drowning in tickets

Tier-1 volume eats the whole team
Inconsistent, off-policy answers
No safe way to let AI reply directly
Escalations slip through the cracks
WITH OPERANIX

A governed support layer

Common tickets resolved automatically
Grounded answers, compliance-checked
High-risk replies routed to a human
Email, Slack, Telegram & Discord
Customer Success

What you get

Faster resolution, without losing control.

Tier-1 automation

Resolve repetitive tickets with grounded, on-brand replies.

Smart escalation

Risky or low-confidence cases are flagged for a human first.

Grounded answers

Replies cite your knowledge base — no hallucinated policy.

CX analytics

Resolution rates, response times and satisfaction signals.

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The modules behind it

Agent Workforce
Configure & deploy agents
Knowledge Ops
Crawl, extract, publish
Governance
Trust score & approvals

Scale your support today

See a governed support agent resolve real tickets, live.

Book a demo See pricing